Визы и иммиграция в Австралию

Профессиональная практика по иммиграции в Австралию с 2009 года.
Быстрое оформление Австралийских виз от 2-х дней.
Оформляем визы в Австралию после отказа.
Помощь в сложных, нестандартных ситуациях.

Как я могу вам помочь

Здравствуйте, уважаемый посетитель моего сайта! Меня зовут Виктор Овчаренко. Я Лицензированный Австралийский Миграционный Агент (номер лицензии MARN 0964258). В рамках лицензированной практики в Австралии с 2009 года я оказываю профессиональные иммиграционные юридические услуги и помогаю по следующим вопросам связанным с иммиграцией в Австралию:

получение всех видов австралийских виз;
получение гражданства Австралии;
консультирование по иммиграционному законодательству Австралии;
представление интересов клиентов в иммиграционных и других государственных службах Австралии (на территории Австралии и за рубежом);
защита интересов клиентов в Административном Трибунале в подразделении по вопросам Миграции и Делам Беженцев.

Я специализируюсь на разрешении юридических задач любой сложности, связанных с иммиграцией в Австралию. Особое место в моей практике занимает помощь клиентам получившим отказ в выдаче Австралийской визы. Обратившись ко мне, вы можете быть уверены в индивидуальном подходе к рассмотрению вашего вопроса. Я внимательно выслушаю вас и предложу лучший вариант решения. Вы получите четкий план действия, который поможет вам без лишних затрат реализовать ваши цели. Если в решении вашего иммиграционного вопроса вы не знаете, что делать, или вам отказали другие — обращайтесь ко мне! Я помогу решить и сопроводить иммиграционный вопрос любой сложности.

Практики

Частые вопросы

Можно ли поменять сроки поездки в уже полученной Мостовой визе “Bridging Visa B” (BVB)?

Нет, после гранта визы поменять сроки или увеличить срок действия Мостовой визы Bridging Visa B (Subclass 020) BVB не возможно. Обладатель BVB обязан выполнить все визовые условия, включая возвращение во время в Австралию (уважительные причины во внимание не принимаются)

Сорок моей Мостовой визы “Bridging Visa B” (BVB) заканчивается, можно ли её продлить?

Продление Мостовой визы Bridging Visa B (Subclass 020) BVB не допускается иммиграционным законодательством Австралии. Так же не допускается подача нового визового заявления на Мостовую визу Bridging Visa B (Subclass 020) BVB, либо грант этой визы, если визовый заявитель находится вне Австралии. Если вы не в Австралии и не можете въехать в Австралию, в том числе из-за ограничений по причине COVID-19 то вы можете попробовать подать документы на другую визу, по которой можно въехать в Австралию.

Я выехал по Мостовой визе “Bridging Visa B” (BVB) из Австралии, могу ли я вернуться в Австралию в то время как она закрыта из-за COVID-19?

Обладатели Мостовой визы Bridging Visa B (Subclass 020) (BVB) могут въехать в Австралию только в случае получения специального разрешения на въезд в связи с ограниченным режимом на въезд в Австралию из-за COVID-19. Без разрешения на въезд въехать не получится.

Где нужно находиться для получения Мостовой визы “Bridging Visa B” (BVB)?

Иммиграционное законодательство допускает единственный вариант местонахождения визового заявителя для подачи и получения визы данного подкласа. Заявитель на момент подачи визового заявления и гранта Мостовой визы Bridging Visa B (Subclass 020) (BVB) должен находиться в Австралии, вне “зоны иммиграционного контроля”: MIGRATION REGULATIONS 1994 SCHEDULE 2 — PROVISIONS WITH RESPECT TO THE GRANT OF SUBCLASSES OF VISAS [010 — 998] Subclass 020 – Bridging B 020.212 (1)The applicant meets the requirements of subclause (2), (3), (4) or (5). (2)An applicant meets the requirements of this subclause if: (a)the applicant has made, in Australia, a valid application for a substantive visa of a kind that can be granted if the applicant is in Australia;… (3)An applicant meets the requirements of this subclause if: (a)The applicant has made in Australia, a valid application for a substantive visa of a kind that can be granted if the applicant is in Australia;… 020.4 Circumstances applicable to grant 020.411 The applicant must be in Australia, but not in immigration clearance.

Что такое Мостовая виза “Bridging Visa B (Subclass 020)” (BVB)?

Единственная “мостовая” виза, дающая право выехать из Австралии и вернуться обратно до окончания её срока действия, пока длится рассмотрение вопроса о предоставлении “основной” визы. Может быть получена только в случае наличия вступившей в действие “мостовой” визы. Требуется подача отдельного визового заявления на получение (грантование), оплаты визовой пошлины и возвращение в Австралию до указанного срока. После чего автоматически вступает в силу предыдущая “мостовая” виза. Виза Bridging Visa B (Subclass 020) имеет сокращённое название- BVB

Какова стоимость обучения ребёнка в государственной школе Австралии на временной визе?

Департамент Образования каждого Австралийского штата или материковой территории имеет подробную информацию касательно стоимости обучения в государственных школах для детей, находящихся в Австралии на той или иной временной визе, включая студенческие и бизнес визы. Отдельно отмечается, что обладатели ПМЖ визы обучаются в государственных школах на общих основаниях, так же как и граждане Австралии. Отмечу, что это справедливо не для всех штатов и материковых территорий Австралии и их правительство определяет стоимость обучения самостоятельно. Стоимость обучения ребёнка в государственной школе Австралии на визе Подкласс 941 Поток региональная миграция в Австралии -Subclass 491 Skilled Work Regional (Provisional) (State Sponsored Stream). Данная виза является хорошим вариантом для последующего получения Австралийской ПМЖ визы через три года проживания и работы в региональной Австралии, согласно схеме номинации Правительства штата или территории Австралии. Необходимо отметить, что виза Подкласс 941 Поток региональная миграция в Австралии -Subclass 491 Skilled Work Regional (Provisional) (State Sponsored Stream), по сути бывшая виза Подкласс 489 дающая такие же права и возможности. В большинстве штатов и территорий, дети на данной визе обучаются на общих основаниях, и по стоимости обучения приравнены к гражданам Австралии. Данная информация размещена на сайтах Департаментов Образования соответствующего штата или материковой территории. Но имеются и исключения. Правительство некоторых субъектов Австралийской федерации предписывает взымать оплату как с иностранных студентов со скидкой в 50%. Сайт Правительства Северной Территории (NT https://nt.gov.au) Информация о визе Подкласс 491 отсутствует на момент написания данной статьи. Судя по всему список виз обновляли очень давно, так как присутствуют такие визы, которые «вышли из обращения» больше десяти лет назад. Я позвонил в Департамент Образования Северной Территории ( https://education.nt.gov.au) и получил подтверждение, что обучение для детей в государственных школах на общих основаниях. Сайт Департамента Образования Тасмании (TAS https://www.education.tas.gov.au) Оплата требуется, как для иностранных студентов, с 50% скидкой – информация в сводной таблице подклассов виз. Сайт Департамента Образования Нового Южного Уэльса (NSW https://education.nsw.gov.au/) Обучение для детей в государственных школах на общих основаниях-см таблицу. Сайт Департамента Образования Квинсленда (QLD https://education.qld.gov.au) Обучение для детей в государственных школах на общих основаниях-см таблицу. Сайт Департамента Образования Австралийской столичной территории (ACT https://www.education.act.gov.au) Обучение для детей в государственных школах на общих основаниях. Информация на сайте устарела на момент написания статьи. Я позвонил в Департамент Образования Австралийской столичной территории и получил подтверждение, что обучение для детей в государственных школах на общих основаниях. Сотрудники Департамента подтвердили, что информация устарела, но посоветовали ориентироваться на визу Подкласс 489. Потребуется предоставить подтверждение наличия номинации правительства Австралийской столичной территории. Сайт Департамента Образования Западной Австралии (WA https://www.education.wa.edu.au) Информация на сайте устарела на момент написания статьи. Обучение для детей в государственных школах на общих основаниях- см таблицу. Ориентироваться на визу Подкласс 489. Сайт Департамента Образования Южной Австралии (SA https://www.education.sa.gov.au) Информация на сайте устарела на момент написания статьи. Обучение для детей в государственных школах на общих основаниях. Ориентироваться на визу Подкласс 489.Так же, необходимо учитывать является ли виза Подкласс 941 Поток региональная миграция в Австралии -Subclass 491 Skilled Work Regional (Provisional) (State Sponsored Stream) выданной «на берегу» onshore вместо предыдущей визы, либо offshore. Штат Южная Австралия будет исходить из этих обстоятельств и определять стоимость обучения в зависимости от предыдущей визы, если имеет место Подкласс 941 Поток региональная миграция в Австралии -Subclass 491 Skilled Work Regional (Provisional) (State Sponsored Stream) выданный «на берегу» onshore.

Цели и задачи Австралийской Программы Инноваций и Инвестиций

Главной целью Австралийской Программы Инноваций и Инвестиций- виза Подкласс 132- Бизнес Талант поток Значительная Бизнес История (Subclass 132 – Business Talent Significant Business History) является увеличение количества талантливых предпринимателей и диверсификации бизнес-опыта в Австралии.
Данная виза предназначена для заинтересованных заявителей, которые продемонстрировали историю успеха в области инноваций, инвестиций и бизнесе по месту своего проживания, и способны внести значительный вклад в Австралийскую инновационную систему и Австралийскую экономику.

Задачами данной программы является:

увеличение количества рабочих мест в Австралии
увеличение экспорта Австралийской продукции и услуг
увеличение производства продукции и услуг в Австралии
внедрение современных технологий и их улучшение
увеличение конкуренции и деловой активности в Австралии
развитие связей на международных рынках
увеличение распределения бизнес иммигрантов по всей территории Австралии за счёт спонсорства правительствами штатов/территорий Австралии

Можно кратко какая бизнес виза для чего, чтобы по быстрому и без всех этих деталей излишних?

Ситуация, которую можно охарактеризовать так:

-Годовой оборот моего бизнеса 0,5 миллиона AUD. Оценив свои накопления, я решил, что не устал. Деньги есть, но те то, чтобы их есть много и жалко замораживать на несколько лет под минимальные проценты. Готов вложить в своё дело в Австралии от 200 тысяч до 400 тысяч AUD Наиболее подходящий вариант: Связка «Бизнес виза подкласса «Бизнес Инновации и Инвестиции» подкласс 188 поток «Бизнес инновации» + ПМЖ виза подкласс 888 поток «Бизнес инновации»

Ситуация, которую можно охарактеризовать так:

-Годовой оборот бизнеса 3,5миллиона AUD. Деньги есть. Хочу ПМЖ сразу. Чем заняться в Австралии найду. Готов вложить в своё дело в Австралии 1 миллион AUD. Как именно вложить- вопрос решаемый. Наиболее подходящий вариант: ПМЖ бизнес виза подкласса «Бизнес Талант» подкласс 132 поток «Значительная бизнес история»

Ситуация, которую можно охарактеризовать так:

-Не хочу ничего делать. Деньги есть. Готов вложить 1,5 миллиона AUD в государственные ценные бумаги лет на восемь под минимальный процент, гарантированно обеспечивающий компенсацию официальной ставки инфляции в Австралии. Наиболее подходящий вариант: Связка «Бизнес виза подкласса «Бизнес Инновации и Инвестиции» подкласс 188 поток «Инвестор» + ПМЖ виза подкласс 888 поток «Инвестор»

Как сделать апостиль документов выданных в Австралии?

В случае, если вам требуется предоставить в одно из учреждений стран пост-советского пространства документы выданные в Австралии, например: свидетельство о смене имени, свидетельство о рождении, свидетельство о разводе, свидетельство о смерти. То во избежание каких-либо разночтений с требованиями, действующими на территории стран пост-советского пространства лучше всего сделать так: 1)Получить копию документа, которую необходимо предоставить 2)Забронировать в Passport Office вашего штата или территории по телефону или он лайн (dfat.gov.au)дату и время апостилирования документов 3)Прийти в Passport Office вашего штата или территории в назначенное время с документом удостоверяющим вашу личность и документом к апостилированию 4)Заполнить форму и оплатить сбор 5)Подать документ к апостилированию и получить их в течение 10-15 минут 6)Обратиться в одну из организаций на территории населённого пункта страны пост-советского пространства, куда вы предоставляете австралийский документ с апостилем для того чтобы они сделали нотарильно заверенный перевод нотариально заверенной копии австралийского документа, на который вы поставили апостиль. 7)Предоставить полученный документ в виде нотарильно заверенного перевода нотариально заверенной копии документа. Это позволит избежать недоразумений с переводом и требованиями к оформлению перевода, а так же удостоверением документа (его ведь удостоверит нотариус и переведёт переводчик “до которых можно дотянуться, если вдруг что”)

Как долго я могу находиться в Австралии на ПМЖ визе?

Очень часто в процессе иммиграции в Австралию возникает вопрос- Каков срок действия ПМЖ визы? ПМЖ виза не имеет срока действия. Однако так называемый travel component имеет ограничение. Проиллюстрирую это примером:

ПМЖ визы в Австралию, иммиграция в Австралию, срок действия ПМЖ визы

Вы можете найти больше вопросов и ответов на различные ситуации, связанные с иммиграцией в Австралию и получением Австралийских виз в данном разделе.

рекомендации клиентов

Victor’s immigration services were top-notch and he was very professional throughout the whole process. Thanks to Victor’s help and guidance we were able to receive our PR global talent 858 visas without any significant issues; it took less than 2 months for Victor to get our skills assessment, apply for and receive a nomination from the relevant authorities, prepare all the documents and forms, and finally lodge the visa application on our behalf. After that we had to collect some missing documents and wait for another 2 months before our medical examinations, after which we were granted the visas. Overall, the whole process (from the first time I contacted Victor at the end of December until the day our visas were granted at the end of May) was quick and efficient and I would totally recommend Victor’s services.

Обратились к Виктору Овчаренко в феврале-апреле 2019 года после полученных двух отказов в туристической визе, на которую подавались самостоятельно. Виктор был практически постоянно на связи по почте и Вотсаппу, при необходимости мы созванивались. Процесс получения супружеской визы занял ровно два месяца после оформления заявки. Ключевым моментом была помощь Виктора со сбором документов, подтверждающих отношения. В общем и целом, услугами Виктора довольны.Обе визы были получены с первого раза и быстрее, чем предполагалось.

Just wanted to say a big thank you to Viktor Ovcharenko who was our immigration agent in the process of applying for Australian Visa subclass 190. He always used professional approach, provided efficient contact and support throughout the process. The visa processing time was fast and with the advice I received everything went through really smoothly. We never regret that we decided to choose Viktor as our immigration agent. Thank you so much for your help and support! Would gladly recommend Viktor if anyone is considering using an agent as he was first class for our family.

Victor – настоящий реалити мейкер! Детальная проработка каждого этапа иммиграционного процесса, самостоятельный контроль временных затрат, рабочий принцип “всегда на связи”. тактичное ведение переговоров, способность увидеть индивидуальный вариант решения проблемы – все это характеризует Виктора Овчаренко как превосходного профессионала! Хочу выразить огромную благодарность за проделанную работу. Если бы не Виктор, мы бы не прыгали от восторга от письма, в котором сообщается о выдаче нашей семье визы!

While working on my Professional Skilled Migration visa Viktor has demonstrated a very high professional level: deep knowledge of legislation and qualification requirements, understanding of visa processing system from inside, flexibility and understanding of client’s needs, great project management, time management and negotiation skills, ability to solve unexpected problems. It was a real pleasure to work with Viktor. As a result of his work, the visa has been granted and I am moving to Australia soon!

Viktor is a top-notch professional with a great knowledge of migration law and willingness to assist clients even in complicated cases. I strongly recommend Viktor as a trusted advisor for everyone seeking professional advice on visa-related matters.

Виктор – большой профессионал в своем деле! Мы познакомились с ним по интернету, когда заинтересовались вопросом иммиграции в Австралию. Пообщавшись с несколькими агентами в Украине и России, которые нам отказали в помощи в связи с бесперспективностью нашего дела, мы были приятно удивлены большим оптимизмом Виктора относительно наших шансов. Полностью положившись на рекомендации и конкретные указания Виктора, мы добились положительного результата там, где другие в нас не верили. Виктор всегда готов прийти на помощь и подобрать оптимальный вариант решения всех вопросов, касающихся иммиграции в Австралию! С огромной благодарностью и пожеланиями дальнейших успехов!

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Other than bookmarking the website or a part of it, you may not store, in a retrieval system (other than an internet browser), copy or reproduce, publish either in hard copy or electronic form (including on your own or another internet website), or transmit in any form or by any means, (electronic, mechanical, photocopying, recording or otherwise), any image or text on this website, without the prior written permission of the photographer/author, Reality-Maker Pty Ltd.
Should you purchase a print or other file, you become the legal owner of that image or file. However, copyright remains, at all times with the photographer/author.
If you consider it valuable to provide a link to this website, please do so and inform us so we can set up a reciprocal link to your website.
The content of this website is for your general information and use only. It is subject to change without prior notice. Australian Immigration law is complex and is subject to constant regulatory and policy change. The information provided here may, therefore, be out-dated and no longer accurate. It is not tailored for your specific circumstances or immigration purposes. In order to ensure your eligibility is accurately assessed and to allow for tactical decision making that would best suit your desired immigration outcome, it is essential that you enquire to schedule a consultation.
Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies, or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
Viewing of the content does not create, and receipt of it does not constitute, an agent-client relationship between Reality-Maker Pty Ltd ATF RM Trust and the reader. No person should rely or act upon information or materials available from this site without professional advice.
Links have been provided to publicly available sites solely as a convenience. Certain links, including hypertext links, in our site, will take you outside our site to sites owned and operated by third parties. Links are provided for your convenience and inclusion of any link does not imply an endorsement or our approval of the linked site, its operator or its content.
We do not have any control over the material appearing in any link and are not responsible for its contents or accuracy. Reality-Maker Pty Ltd ATF RM Trust makes every effort to ensure that the information on this website is accurate and up-to-date. However, we cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this site. Links to Other Sites
This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: names, addresses, email addresses, phone, educational and employment backgrounds, family composition, and other relevant matters to assess your suitability for a visa, immigration, and citizenship matters.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look, and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
Unauthorized use of this website may be a criminal offense and/or give rise to a claim for damages.
This website may also, on occasion, include links to other websites that are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content, and availability of those websites.
Your use of this website and any dispute arising out of your use of it is subject to the laws of Victoria.
You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed upon. You must refer to the individual warranty relevant to any particular product or service.
These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.
In no event will we be liable for any loss, damage, cost, or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Accessibility

We endeavor at all times to make the site as accessible as reasonably possible to disabled users. In no way do we seek to deliberately discriminate against disabled users access to the website service.

Disputes and jurisdiction

Each provision within the terms and conditions are severable and any provision which is void or could render the terms and conditions void is excluded.

The terms and conditions are governed by the law in force of State Of Queensland and each party agreeing to the terms and conditions submits to this. Also by agreeing to the terms and conditions you waive any claim that such courts are an inconvenience.

On-Line Payment Terms And Conditions

Reality-Maker Pty Ltd ATF RM Trust provides professional Australian Registered Immigration Agent services i.e. professional immigration&citizenship advice and visa&citizenship professional services for persons applying for visas to Australia and the Australian citizenship and advice on general circumstances surround immigration status, including downloadable materials as a variety of assistance.

All advice and services are provided as and by Registered Australian Migration Agent(s) (MARNs) in confidence and in accordance with Section 276 of the Migration Act 1958 (CTH) as an employer(s) of Reality-Maker Pty Ltd ATF RM Trust.

If you are using our online payment system then the currency used is Australian dollars (AUD). Any fees listed on our website are in Australian dollars (AUD). Any other service not listed on the website will be quoted upon request.

If you use our services we will provide you with an Immigration Service Agreement. The “service agreement” is a formal contract between you and Reality-Maker Pty Ltd ATF RM Trust and applies to the use and offering of our professional services to provide immigration, visa, citizenship, and related advice and the performance or execution of written instructions, as accepted by us. You must read, agree with and accept any terms and conditions set out below, and any terms and conditions expressly contained in any written service agreement provided to you and that by continuing to use or access the website or services, you are agreeing to these terms and conditions. If you do not wish to be bound by our terms and conditions please do not use or access our services.

Once you accept our terms and conditions, you will have agreed to appoint us to perform a service, for which a fee may be charged. If you do not understand the fee that you are to be charged, then it is your responsibility to kindly contact us by phone or by emailing us to request a written quotation (Fee Estimate) from a Registered Migration Agent.

You are requested to also read a copy of the Consumer Guide. By accepting to make a payment you acknowledge that you have obtained and reviewed this document.

Payments for our services can be made on-line via eWay (https://www.eway.com.au) through this web site. The payment processing service (“Payment Service”) is provided by a third party (eWay).

These terms and conditions together with the Terms of Use will apply to the Payment Service provided by the third-party provider. Any reference to the phrase “this web site” in these terms and conditions also incorporates by definition the third party’s website.

By using the Payment Service you agree to the terms and conditions.

Fees and Charges

There are no ongoing fees for accessing our online payment service.

Modification or suspension

Without notice or liability to you we may in our sole discretion and at any time:

Vary the payment methods accepted by and/or the consultation and/or services that may be paid for through the Payment Service.
Cancel or suspend the Payment Service or alter any part of it.

When a payment is made

When making a payment via the Payment Service, your payment will not be deemed to have been made until such time as:

You have entered via the Payment Service your reference number, your name, and all other information required by us to obtain payment;
We receive all of the information from you; and
Your payment has been received in full payment for all applicable amounts due for the service.
If we receive payment but it is subsequently reversed or dishonored for any reason whatsoever then the payment will be deemed not to have been made to us.

You should check your account records carefully and promptly report to us as soon as you become aware of any payments that you think are errors or that you did not authorize or you think were made by someone else without your permission.

Refunds policy

As soon as payment is received, the client is deemed to have engaged our services. Our service is our professional advice and expertise. Once the service has been provided to the client it cannot be returned.
There is no refund of any fees paid to us where the client’s visa application has been lodged to the Department of Immigration.
Where a client pays us for an assessment service /consultation to review the clients profile or documents for eligibility to apply for a visa or related matters, the assessment /consultation fees are non-refundable once we have started to assess the clients profile or should the client decide for any reason not to proceed.
If a client application becomes ineligible due to Australian Government, Immigration law or Immigration Authorities policy changes that have been introduced after the client engages to us and prior to a visa or citizenship application being lodged or relevant skills assessing authorities, there is no refund of our professional fees.
If a client wishes to discontinue an application and that application has not been submitted to the Immigration Authorities, there is no refund of our professional fees.
Disbursement fees such as Immigration or skills assessing authority application fees can only be refunded to clients where the application has not yet been submitted to the authorities.
If a client wishes to withdraw any application after the application has been lodged to authorities there is no refund of our professional fees or authority application fees

Privacy Policy

Reality Maker PTY. LTD. ATF RM (Reality-Maker) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

All personal information collected is kept under strict confidence in accordance with the Migration Agents code of conduct. This Code can be found online.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect: names, addresses, email addresses, phone, educational and employment backgrounds, family composition, and other relevant matters to assess your suitability for a visa, immigration, and citizenship matters.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website https://www.reality-maker.com, https://www.reality-maker.com.au, https://www.reality-maker.com, from media and publications, from other publicly available sources, from cookies- and from third parties. We don’t guarantee website links or policies of authorized third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorized by law.

Your Email Address

We may use your email address to provide your consultation advice.

You need to keep your email address current.

You may update your email address to our email address, quoting your Full Name and Reference Number. If you do not provide us with a correct email address, you may not receive important information regarding your matter. We may use your email as a reference number to protect any information relevant to the service we are providing to you.

Your email address will not be shared with any organization external to us. It is our policy not to sell, trade, or rent your personal information to any third party.

It is our policy to only email marketing material to customers who give us permission to do so. By agreeing to these Terms and Conditions you give us this permission. If we send you an email other than an email containing no more than factual information (for example, an email advising you that these Terms and Conditions have changed), we will give you the option of not receiving further communications of this nature. This will allow you to opt-out of receiving emails containing marketing material at any time you wish.

Your mobile phone number

We may use your Mobile Phone number and any other instant messaging services associated with it to send any information relevant to the service we are providing to you.

We may use your Mobile Phone number and any other instant messaging services associated with it as a reference number to protect any information relevant to the service we are providing to you.

You need to keep your Mobile Phone number current. You may update your Mobile Phone number by contacting us via e-mail

Please contact Reality-Maker Pty Ltd ATF RM Trust if:

Your mobile phone has been lost or stolen;
Your mobile phone is not operational;

Any associated with your mobile phone instant messaging services you use to communicate with us is not in use.

We recommend that you nominate a Mobile Phone that is used by you exclusively. If the Mobile Phone is also used by other people, they may receive, or be able to access messages intended for you as part of the services provided by us.

Your Mobile Phone number or any other instant messaging services associated with it will not be shared with any organization external to us. It is our policy not to sell, trade, or rent your personal information to any third party.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

Third parties where you consent to the use or disclosure; and
Where required or authorized by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Reality-Maker will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Address: 342 Riding Road, Balmoral, 4171 QLD, Australia

GDPR Compliance – Reality-Maker

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website https://www.reality-maker.com, https://www.reality-maker.com.au, https://www.reality-maker.com

What data do we collect?

Our Company collects the following data:

Personal identification information (Name, email address, phone number, etc.)
Educational and employment details. Family composition and visa specific details to assess your eligibility.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a questionnaire or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

Collect chat
Acuity Scheduling

How will we use your data?

Our Company collects your data so that we can:

Determine your eligibility and assist with your application and manage your account.
Email you with immigration updates products and services we think you might like.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company will keep your personal data for 7 years. Once this time period has expired, we will delete your data automatically.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please send email.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access– You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification– You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure– You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing– You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing– You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability– You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29 June 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Address: 342 Riding Road, Balmoral, 4171 QLD, Australia